• DYNAMIC CHANGE

    Energy for change can come from the 'top-down', 'bottom-up', 'inside-out' and 'outside-in'. The resulting tension can be both creative and destructive. Coaching helps to manage the resentment, resignation and uncertainty that change can bring, as well as maximising its potential.


     

  • td
    		Top-Down Change 

    AUTHORITY

     

    WHAT'S EXPECTED OF ME? 

    Leaders, managers, legal systems, religious beliefs and ethical codes expect our compliance. It is often associated with a command and control mindset when we accede to the will or wisdom of others. 

    Learn more ...


     

  • bu
    		Bottom-Up Change
    x 
    CULTURE
     x
    WHO CAN HELP ME?
    x 
    Experienced when you cooperate with others in teams and communities to satisfy a common need or goal. It is associated with collective action around shared values and a shared purpose

     


     

  • io
    		Inside-Out Change
    x 
    CAPABILITY
     x
    WHAT DO I NEED TO DO?
    x 
    Experienced when we know who we are and can see/feel things that appeal to our mind body and soul.  It is associated with personal creativity and a desire to realise goals and dreams.
    x

     

  • oi
    		Outside-In Change
     x
    ENVIRONMENT
     x
    WHAT DOES THE WORLD THINK?
     x
    When global events, environmental conditions or social situations impact on our choices.  This is associated with our exterior world which is holistic, systemic and ecological in nature.
    x 

     
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Skill Gyms

Skill Gyms cover a range of ontological coaching topics. They offer a quick, cost effective way of supporting managers and leaders in their personal learning, as well as stimulating their will and ability to to make change happen fast. We believe the knowing comes from doing - actively changing the process, inspiring a shared vision, enabling others to act, harnessing emotions and modelling best practice.

The objective is to enable Skill Gym participants to understand and then practice how small changes in their attitude and behaviour can have a big impact on the attitude and behaviour of others. We also explore techniques that promote empathy, reasoning and engagement. In today's challenging work environment we help participants coach others to find the path of least resistance that enables them to create changes that stick and solutions that achieve more change from less effort.

Download a brochure (pdf 65KB)

Learning Labs

A Learning Lab is a group of people who come together to learn how they can combine their knowledge, skills and resources more effectively. It brings a microcosm of a whole service process or system into the room to find solutions that will deliver cost effective improvements in service for customers.

At the core of the approach is a different way of communicating, as the group learns and practices new skills to overcome barriers to change. Their conversations and activities are facilitated as required to enable them to create a shared vision, deal with new information in real time, challenge their assumptions, learn from their service users, listen and question more effectively and create a shared action plan that delivers mutual benefits. This benefit could be reduced costs, increased commitment to change, improvements in customer service, more efficient working arrangements, etc.

Find out more . . . . (web link)